How to Take a 360 Approach to Employee Well-Being

The sudden implications caused by COVID-19 means that businesses must ready themselves to meet the new challenges and opportunities that lie ahead in the post-pandemic, intensely digital, business environment. Employee well-being must now be prioritised within the business landscape to

How to Use Personalisation to Grow & Engage Your Audience

When looking to engage with relevance, personalisation is key. Personalisation is used to create immersive, tailored experiences for set audiences, whilst promoting company goals and values. Boosting brand loyalty and increasing customer engagement comes down to how well you can

How to Connect Employees Working from Home

As the COVID-19 virus spreads rapidly around the world, businesses and industries have struggled to quickly adapt to shifts in the global supply chain and the new reality of a remote workforce. As restrictions sway back and forth and certainty

Harnessing Unparalleled Rewards to Cultivate, Grow, and Retain Loyalty

Many companies know that cultivating brand loyalty is no longer about pricing and product, which is why they have turned their attention to customer experience. After all, there is value and power in delivering exceptional customer experiences — you can

Why Employee Engagement Platforms are More Necessary Now Than Ever

The coronavirus pandemic has put remote work in the forefront of commerce as many companies have been forced to consider work-from-home (WFH) and other remote work alternatives to continue operations.  While some employees are no stranger to WFH, for most, the

Welcome to the ‘Rec Room’ – Employee Engagement and Communication Platform

Understand your people’s needs and learn how to boost employee engagement!Studies have shown that businesses with online communication platforms not only inspire but create a culture of interaction and engagement.Today, we are excited to introduce our fully customisable platform, Rec

Why Personalising User Experience Is the Path to Enhancing Profits

Google those three words — 'personalisation', 'user' and 'experience' — and you'll come up with multiple results about software. Personalised...user experience. But, before you bounce off to a product demo, take a moment to ask and understand: What are its benefits, precisely? How does one

Next-Best-Action Marketing is the Next Big Thing in Marketing

Newsflash: Your customers are tired of the cacophony of noises, ads, and businesses 'pushing' their agenda on them. According to a study by Nielsen, "Global Trust in Advertising," consumers are instead basing their decisions on multiple points of access. Source: Nielsen In fact,

Digital Rewards Platforms vs. Physical Rewards Programs

Running a rewards program for repeat customers is a great way to encourage more sales, improve the customer experience and build customer loyalty. Loyal customers spend up to 67% more than new customers, so it’s important to keep them coming back.

How to Boost Awareness and Promote Your Customer Rewards Program

Setting up a customer rewards program is one thing but building awareness and engagement in the long term is something else entirely. Take a look at our easy guide to boosting awareness and to promoting your loyalty rewards program for