Drive Employee Engagement with Rec Room

What is employee engagement? Employee engagement means more than you think. It’s not just how often an employee spends doing their work, or how frequently you see them crack a smile – it goes far deeper. It’s the level of

Why Personalising User Experiences is the Path to Enhancing Profits

UX explained… Google those three words — ‘personalisation’, ‘user’ and ‘experience’ — and you’ll come up with multiple results about software. Personalised…user experience. But, before you bounce off to a product demo, take a moment to ask and understand: What are its benefits, precisely? How

Next-Best-Action Marketing is the Next Big Thing in Marketing

Next-Best-Action Marketing 101 Newsflash: Your customers are tired of the cacophony of noises, ads, and businesses ‘pushing’ their agenda on them. According to a study by Nielsen, “Global Trust in Advertising,” consumers are instead basing their decisions on multiple points of access.

Digital Rewards Platforms vs. Physical Rewards Programs

Why you need a Rewards Programs Running a Rewards Program for repeat customers is a great way to encourage more sales, improve the customer experience and build customer loyalty. Loyal customers spend up to 67% more than new customers, so

How to Boost Awareness and Promote Your Customer Loyalty Program

Supporting your Customer Loyalty Program Setting up a Customer Loyalty Program is one thing but building awareness and engagement in the long term is something else entirely. Take a look at our easy guide to boosting awareness and to promoting

Building a Great Workplace Culture with Employee Recognition Programs

Employee Recognition Programs are leading the way Gym memberships, unlimited vacation, chef-cooked meals, a gourmet snack bar, free beer on Fridays, video games in the employee lounge — the list goes on. These are just some of the ‘perks’ new

The Rise of Digital Payments in Australia

What is a digital payment? To simplify things before we get into the grit of it, a digital payment refers to any ‘non-cash transaction’. A digital payment is when a payment is made through a digital mode. When making a

The Importance of Loyalty Programs

What Loyalty Programs do for your business If you’re looking to grow your customer base, drive member engagement, encourage repeat purchases, and foster deep, unshakeable brand loyalty, then a Loyalty Program is the way to go. Why? Because Australians love

Why a Customer Loyalty Program is a Must for Your Business

Customer Loyalty Programs 101 Sometimes a Customer Loyalty Program may seem like an insignificant slice of business pie. After all, you are focussed on pushing sales and growth, right? And that means you have to concentrate solely on outreach, new

How an eWallet Gives Your Business the Competitive Edge

Times are changing Our modern lives are becoming progressively digitised. If businesses embrace that, the benefits are plentiful – and here’s why. The incredible advances in technology have streamlined and simplified our day to day lives and experiences. We can