Mar 07, 2021
It’s a basic human need. If we do something for someone else, we expect some kind of recognition of our actions. While it’s true to an extent that “kindness is its own reward,” the reality is rather more complex than this. Human structures of encouragement and reinforcement, or even of simple politeness and respect, make recognition necessary.
Your team is getting paid for their services, of course, which is a form of recognition. But, in order to be truly effective, recognition needs to go far beyond this. Put questions of payment or even performance-based bonuses to one side for a moment and think instead about the human aspect.
Positive reinforcement and encouragement are huge driving forces within a company. It is these aspects that make employees feel genuinely valued and that help them to better engage with the tasks they carry out each and every day.
May 24, 2022
Why digital loyalty cards are in and plastic cards are out
Digital loyalty cards offer many more benefits over plastic loyalty cards. Read the blog to learn why.
Apr 22, 2022
Key metrics to measure the success of your loyalty program
To measure the success of your loyalty program, it’s important to have metrics and schedule time to regularly review these.
Dec 20, 2021
Five predictions for business, marketing and human resource leaders in 2022
We've put together our five predictions for business, marketing and human resource leaders in 2022 from customer retention to a hybrid work model