Security & Compliance

Security & Compliance

Key Certifications & Attestations

  • PCI-DSS Level 1
  • ISO - 27001 : 2013
  • ISO - 9001 : 2015
  • Quality Management
  • Information Security Management System
  • Scheme Certified BPSP/BPA, TPP & PayFac

Security Policy

EonX has developed a unique suite of platforms to offer best in class products and services in the Loyalty & Fintech space. The security of information in all its forms is of the utmost importance to our company. We acknowledge that as an organisation, we can minimise information security risks through the preservation of confidentiality, integrity and availability of information. This gives confidence to interested parties that risks due to potential incidents are adequately managed. Our ultimate goal is to continually improve Management System performance within the business.

In order to achieve this, the following information security objectives have been established:

  • Strategic and operational information security risk is understood and treated to be acceptable to EonX
  • The confidentiality of client information, product development and marketing plans is protected
  • The integrity of company records is preserved
  • Public web services and internal networks meet specified availability standards
  • A Network Partnership with the Australian Cyber Security Centre

To achieve these objectives, we shall act to:

  • Communicate this policy to all existing employees and to new employees upon commencement
  • Comply with all legislative and other requirements which are relevant to EonX
  • Make our commitment to information security and confidentiality visible to all interested parties
  • Maintain a Management System which meets the requirements of ISO 27001:2013

This policy, together with the objectives and targets set, will be reviewed on a continual basis to ensure that it remains relevant and suitable to maintain Information Security.

Quality Policy

The key principles underpinning our policy are:

  • Individual acceptance of personal accountability and responsibility for consistently delivering agreed services
  • Making every effort to follow all agreed customer requirements and all statutory and regulatory requirements related to the service being offered
  • Continual monitoring and reporting of all agreed service quality and performance indicators
  • Recognition of individuals who demonstrate excellence or innovation in service delivery

We maintain and continuously improve an Integrated Management System that complies with the requirements of ISO 9001:2015.

Our quality objectives are to

  • Consistently and efficiently deliver services to our customers that comply with their specifications and relevant standards
  • Resolve customer, employee and supplier queries promptly and in a friendly manner
  • Give our customers the utmost confidence in our products/services and ability to meet their needs

To achieve these objectives, we shall act to:

  • Ensure high levels of management and staff involvement in all operational aspects
  • Continuously engage all stakeholders in meaningful consultation and communication
  • Measure our performance and use this information for the continual improvement of our services and Management System

EonX’s Quality Policy is applicable to our directors, employees, contractors and to any person or organisation that represents us, as well as suppliers in the conduct of their activities for and on our behalf. This policy together with the measurable objectives and targets will be reviewed on an annual basis to ensure that it remains relevant and suitable to the operations of EonX.