Sep 15, 2023
EonX is Australia's leading loyalty fintech, specialising in creating bespoke platforms for Australia's largest ASX200 listed organisations and iconic brands across the banking, insurance, utilities, pharmaceutical, sports & entertainment industries.
This is an amazing opportunity to join a dynamic and highly innovative team with a great social culture and become an active part of revolutionising the loyalty and fintech space in Australia. With amazing work perks and employment incentives, our company provides opportunities for career progression and development locally and internationally.
As our portfolio of clients continues to expand, we are inviting talented and highly motivated people to join us in building the loyalty and payments platforms of tomorrow.
The purpose of the Customer Success Representative role is to ensure that customers are successful in using EonX’s proprietary, white labeled, bill payments platform.
As a key member of the team, your role will involve close collaboration with Business Development Managers to ensure a seamless customer onboarding experience. In this capacity, you will drive platform awareness, provide education, and promote adoption through regular and direct communications.
Additionally, you will be responsible for managing post sales activities including customer lifecycle management, to ensure sustained customer satisfaction and loyalty.
We offer a dynamic working environment, flexible work arrangements and a diverse range of benefits and work perks.
We welcome people of different backgrounds, experiences, abilities, and perspectives.
We are an equal opportunity employer and a pleasant and supportive place to work.
It's time to love where you work, join our team at EonX!
Your application will include the following questions:
Please send your resume and a cover letter addressing the key selection criteria to firstname.lastname@example.org.