Security Policy

 

EonX is a leader in delivering end to end Loyalty, Rewards and Gamification platforms, for organisations looking to inspire engagement by adding further value to their members or customers, whilst given the ability to generate additional revenue for their organisation. Our interactive platforms promote member retention and acquisition, providing organisations with the tools to gauge, monetise and leverage from increased levels of engagement.

EonX has built a team of sales, customer management and core technology people who have created a unique platform to offer best in class products and services. The security of information in all its forms is of the utmost importance to Senior Management. We acknowledge that as an organisation, we can minimise information security risks through the preservation of confidentiality, integrity and availability of information. This gives confidence to interested parties that risks due to potential incidents are adequately managed. Our ultimate goal is to continually improve Management System performance within the business.

In order to achieve this, the following information security objectives have been established:

  • Strategic and operational information security risk is understood and treated to be acceptable to EonX.
  • The confidentiality of client information, product development and marketing plans is protected
  • The integrity of company records is preserved
  • Public web services and internal networks meet specified availability standards

 

To achieve these objectives, we shall act to:

  • Communicate this policy to all existing employees and to new employees upon commencement
  • Comply with all legislative and other requirements which are relevant to EonX.
  • Make our commitment to information security and confidentiality visible to all interested parties
  • Maintain a Management System which meets the requirements of ISO 27001:2013.

 

This policy, together with the objectives and targets set, will be reviewed on a continual basis to ensure that it remains relevant and suitable to maintain Information Security.


Quality Policy

 

The key principles underpinning our policy are:

  • Individual acceptance of personal accountability and responsibility for consistently delivering agreed services
  • Making every effort to follow all agreed customer requirements and all statutory and regulatory requirements related to the service being offered
  • Continual monitoring and reporting of all agreed service quality and performance indicators
  • Recognition of individuals who demonstrate excellence or innovation in service delivery

 

We maintain and continuously improve an Integrated Management System that complies with the requirements of ISO 9001:2015.

Our quality objectives are to:

  • Consistently and efficiently deliver services to our customers that comply with their specifications and relevant standards
  • Resolve customer, employee and supplier queries promptly and in a friendly manner
  • Give our customers the utmost confidence in our products/services and ability to meet their needs

 

To achieve these objectives, we shall act to:

  • Ensure high levels of management and staff involvement in all operational aspects
  • Continuously engage all stakeholders in meaningful consultation and communication
  • Measure our performance and use this information for the continual improvement of our services and Management System

 

EonX’s quality policy is applicable to our Directors, employees, contractors and to any person or organisation that represents us as well as suppliers in the conduct of their activities for an on our behalf. This policy together with the measurable objectives and targets will be reviewed on an annual basis to ensure that it remains relevant and suitable to the operations.